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Frequently Asked Questions

Why is Sahara Restoration working in my home?

Because evidence of moisture intrusion in your home, we were called upon to help remedy the problem as quickly and efficiently as possible to restore your home to its former condition.


What is the purpose of the containment area?

We may build a temporary containment structure in your home to serve several functions. The removal of drywall can be a messy undertaking resulting in lots of fine powder and dust becoming airborne. The containment barrier helps to ensure your home does not get coated with drywall dust. In some cases where the water intrusion has gone unnoticed for an extended period of time mold growth may have occurred inside the wall captivity. The containment barrier prevents mold spores that may become airborne during work from traveling to other areas of your home. Another goal is to dry the structure completely and assist in identifying leaks. The containment barrier allows us to better control the drying process by reducing the volume of air and structural surfaces we are dehumidifying.


What is a dehumidifier and what is it for?

Dehumidifiers remove moisture from the air.  When moisture in the building materials evaporates, it passes through the refrigerant coils in the dehumidifier. As the relatively warm moist air passes across the colder refrigerant coils, the moisture in the air condenses back to liquid form. The water is then pumped out of the dehumidifier through the drain line into a sink or tub drain.

What is an air scrubber and what is it for?

Think of them as "super air filters".  Air scrubbers circulate the air within the work area to aid in evaporation so that the dehumidifiers can do their job more efficiently.  They also contain a HEPA filter, which traps and removes dust and debris from the air. The air quality in the work area continuously improves with each pass through the filters.


How long will the project take to complete?

The time to complete the entire process varies based on the extent and cause of the damage. Demolition can take several hours to a day or more. After the removal of materials is complete, the drying process can take a few days, depending on the amount of moisture, environmental conditions, and the material types that are wet.  Expect daily visits to monitor the equipment while drying.  Also not that it's easy to spot a burst pipe, while other issues can be harder to identify.  Occasionally we bring in a Certified Industrial Hygienist to create a protocol.  Once the cause is determined, you or we can address the cause.

If I have a question about my project, who should I call?

Just call your project manager if you have questions.  It's important to keep you well informed so you understand the project and it progresses.

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